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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Needs and Market Segmentation | - Understanding customer requirements
|
| Topic 2: Closing the Sale and Implementation | - Sales closure techniques
|
| Topic 3: HP Document Solutions Product Portfolio | - Solution offerings
|
| Topic 4: Sales Strategies and Positioning | - Presenting HP solutions
|
HP Selling HP Document Solutions Sample Questions:
1. What is the main reason for managing sales activities as a process?
A) to enable a sales department to respond to a customer's legal and audit requirements
B) to enable a sales department to track the activities of all sales people
C) to enable a sales department to respond quickly to a customer's buying behavior
D) to enable a sales department to respond to the technological trends of the market
2. Why might a customer deploy a job accounting solution?
A) to manage contracts and supplies acquisition
B) to understand who is printing what and the costs that are involved
C) to increase productivity by improving workflow
D) to account for print output from Enterprise Resource Planning (ERP) solutions
3. Which question can a salesperson ask a customerto ascertain if the customer is a potential prospect for an access control solution from HP?
A) Do you want to deploy HP printers on non-HP platforms?
B) Do you require bill heavy print users?
C) Do you need to securely deploy new printers?
D) Would you like to restrict unauthorized output?
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D |
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