Apple OS X Yosemite Troubleshooting - 9L0-066

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Apple 9L0-066 Exam Syllabus Topics:

Apple OS X Yosemite Troubleshooting Sample Questions:

1. System Preferences contains App Store preference. Which options are provided when the computer is set to automatically check for updates?
SELECT FOUR.

A) Do not restart computer after updates are download
B) Install OS X updates
C) Prompt for my Apple ID password when any updates are available
D) Install system data files and security updates
E) Ignore any updates that are older than seven days
F) Disable all third-party app updates
G) Install app updates
H) Download newly available updates in the background

2. Which of the following statements about Guest accounts are true? SELECT THREE.

A) The Guest account allows others to use the computer temporarily without needing a password.
B) Guest Users cannot make changes to other user accounts, computer settings, or log in remotely.
C) Logging out of the Guest User temporarily saves files to the /Users/Guest
D) All features of iCIoud are disabled in the Guest account.
E) When FileVault is enabled, the Guest account is limited to the system's default apps.
F) Parental Controls cannot be used on a Guest account
G) Logging out of the Guest User deletes the Guest User home folder.

3. Adam has a MacBook Pro (Retina, 15-inch, Late 2013) that he uses for video editing and graphic design.
He explains that after about an hour of use, the machine seems to operate more slowly.
The issue gets worse as time goes on until he has to restart the machine.
After you ask some probing questions, which of the following tools or techniques would be best to further evaluate the issue?

A) Disk Utility
B) Console
C) Verbose mode
D) Single-user mode
E) Activity Monitor

4. Autumn is traveling for business and is attempting to complete some work on her MacBook Air while she is waiting at the airport for her next flight. She is attempting to recover an earlier version of a text file, but her computer is not connected to her backup drive. In the full-screen Time Machine browser, which of the following indicates a backup that is only available on the disconnected backup drive?

A) When Autumn moves the pointer over a tick mark on the timeline, the tick mark is dimmed red.
B) When Autumn moves the pointer over a tick mark on the timeline, the tick mark displays a prohibitory sign.
C) Files in the section labeled "Local Snapshots" in the Time Machine browser are those from the disconnected backup drive.
D) The tick mark for an unavailable, or non-existing, backup will pulse light and dark gray when Autumn moves the pointer over it.

5. Patrick explains, I am repeatedly prompted to enter my admin password when I am installing OS X( but I do not use a password. I just leave it blank. How do I get past this and get OS X installed?" How should you respond?

A) Enter 'apple' for the password during installation. You will be prompted to change your password when installation is complete."
B) "You can create a Standard user account on the machine, set a password, and install OS X while logged in with that user account"
C) "You may use your Apple ID password instead of the administrator password when prompted."
D) The OS X Installer will not accept a blank administrator password. You will need to change the password for that administrator account in the Users & Groups pane of System Preferences before you try to install OS X."

Solutions: