Apple Macintosh Service Certification - 9L0-010

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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

1. Which of the following is ALMOST CERTAINLY a hardware-related problem?

A) Distorted video at startup
B) Error beep at startup
C) Blinking question mark at startup
D) No video at startup

2. You are replacing a logic board in a Mac Pro. You should handle the board by its _____.

A) components
B) connectors
C) edges
D) heat sinks

3. When discharging a CRT, what part do you touch with the tip of the discharge tool?

A) Anode aperture
B) Flyback transformer
C) Yoke connector/cable
D) High voltage cable

4. What precautions should be taken if a discharged CRT must remain exposed for any length of time?

A) You should reset the Power Manager Unit on the logic board.
B) You should remove the CRT from the computer or display assembly
C) You should perform a full set of video adjustments on the CRT
D) You should establish an ongoing lead between the CRT anode and ground.

5. You must provide your identity when you use Apple's Business Conduct Helpline. You may not contact the Helpline anonymously.

A) True
B) False

Solutions: