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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IT Fundamentals & Concepts | 20% | - Data, information, and knowledge management - Information systems types and components - Role of IT in business |
| Topic 2: Data Management & Databases | 15% | - Data integrity, security, and governance - Database models and design - SQL and data querying |
| Topic 3: Networking & Infrastructure | 15% | - Cloud computing and virtualization - Network types, protocols, and architecture - IT infrastructure management |
| Topic 4: Systems Development & Lifecycle | 20% | - SDLC phases and models - Requirements gathering and analysis - Design, implementation, and maintenance |
| Topic 5: IT Security & Risk Management | 15% | - Threats, vulnerabilities, and controls - Risk assessment and mitigation - Security principles: confidentiality, integrity, availability |
| Topic 6: IT Governance, Strategy & Ethics | 15% | - IT alignment with business goals - IT service management and ITIL basics - Compliance, policies, and ethics |
WGU Information Technology Management QGC1 Sample Questions:
1. Which software development approach builds a small-scale representation or working model of the system to ensure it meets the user and business requirements?
A) Prototyping
B) Iterative
C) Waterfall
D) Rational unified process (RUP)
2. A business struggles to manage inquiries and follow-ups because data is spread across different systems.
Which software type could address this problem?
A) Enterprise resource planning solution
B) Digital marketing management system
C) Advanced business intelligence platform
D) Customer relationship management system
3. Which type of testing in the systems development life cycle (SDLC) focuses on how different components of the software work together?
A) Acceptance testing
B) Integration testing
C) Parallel testing
D) Unit testing
4. Which three primary elements of information infrastructure support ongoing operations? Choose 3 answers.
A) Disaster recovery plans
B) Backup and recovery plans
C) Authentication plans
D) Augmentation plans
E) Business continuity plans
5. Which staffing issue can occur with offshore outsourcing?
A) Longer onboarding timelines
B) Increased time spent on coordination
C) Limited visibility into daily work
D) High turnover with less consistency
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A,B,E | Question # 5 Answer: D |
