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HP HP3-X04 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Best Practices | 5% | - Warranty and Part Replacement Policies - ESD Safety and Handling |
| Notebook Product Overview | 20% | - HP Essential Notebook Series Features - System Architecture and Components |
| Hardware Maintenance & Replacement | 35% | - Display, Keyboard, and Touchpad Replacement - Disassembly and Assembly Procedures - Hard Drive, Memory, and Optical Drive Service - Battery and Power System Repair |
| Diagnostics & Troubleshooting | 25% | - Power-On and POST Error Analysis - HP Diagnostic Tools Usage - Common Hardware and Firmware Issues |
| Firmware & Software Configuration | 15% | - BIOS/UEFI Update and Setup - Driver Installation and Compatibility |
