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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Mobile Field Service Execution | - Technician mobile application
|
| Topic 2: SAP Field Service Management Overview | - System architecture and components
|
| Topic 3: Integration and Extensions | - SAP integration scenarios
|
| Topic 4: Analytics and Reporting | - Operational reporting
|
| Topic 5: Master Data and Configuration | - Core master data setup
|
| Topic 6: Planning and Dispatching | - Scheduling and optimization
|
SAP Certified - SAP Field Service Management Sample Questions:
1. Which tools are leveraged in the toolchain for business transformation? (Choose all that apply) There are three correct answers.
A) SAP Signavio
B) SAP LeanIX
C) BTP Build Apps
D) SAP Marketing Cloud
2. Which statements are true with regards to the difference between online and offline reports?
There are three correct answers.
A) Online reports are generated in the FSM cloud and returned to the client (mobile or web).
B) Offline reports are generated by the mobile device without needing a data connection to the FSM cloud.
C) The data required for an offline report can be read from either the FSM Cloud or from the FSM mobile app.
D) All data required for an online report is read from the FSM cloud.
3. What is the maximum recommended data volume for an autoscheduling run?
Choose the correct answer.
A) (#technicians * #activities) ≤ 100,000
B) (#technicians * #activities) ≤ 75,000
C) (#technicians * #activities) ≤ 90,000
4. Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.
A) Appointment Booking API
B) Query API
C) Data API
D) Mobile API
E) Service API
5. Which of the following are examples of when business rules can be used?
There are three correct answers.
A) Attaching smartforms to activities
B) Sending notifications
C) Customizing screen configurations
D) Assigning a workflow to an activity
Solutions:
| Question # 1 Answer: A,B,C | Question # 2 Answer: A,B,D | Question # 3 Answer: C | Question # 4 Answer: A,B,C,E | Question # 5 Answer: A,B,D |
