Salesforce Certified Slack Consultant - Slack-Con-201

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. How often should you recommend that your client conduct a guest and channel clean-up?

A) Ad-hoc
B) Monthly
C) Annually
D) Weekly

2. You will be supporting the discussion around approval policies for apps and external collaboration for a client that has been using Slack for three years. You need to identify the right people on the client side to be involved.
What is the best question to ask to better understand who should take part in the discussion?

A) Who is responsible for Slack policies & settings decisions?
B) Who are your Slack superusers?
C) Who is responsible for communication and learning decisions?
D) Who leads your IT department?

3. You are hosting a Slack training for your client, Elevated Enterprises, who just completed their grid migration. To prepare for the training session, you created a Slack training channel but did not invite any participants because the first activity in your session will be for them to search for and join the channel. At the start of the session, you realize that some attendees are not able to find and join the channel by searching for the channel name in the search bar, while others are able to search and join the channel with no issue.
What is the most likely reason some users can find and join the training channel while others cannot?

A) The users have accidentally filtered their search results.
B) The channel is public but in a workspace that not all users belong to.
C) The channel is private.
D) The users have not enabled Slack Connect.

4. What information learned during discovery will be most helpful when creating a grid design recommendation?

A) Your client's mergers and acquisition strategy
B) How teams currently share information across the organization
C) Which apps are most used and should be added to each workspace
D) The ratio of your client's public versus private channels

5. You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?

A) Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.
B) Speak to the client's technical architect and encourage them to turn on app approval across the organization.
C) Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.
D) Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.

Solutions: