Salesforce Certified Slack Administrator - Slack-Admn-201

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)

A) Prepare for a decrease in workload since channel requests will need to be processed less frequently.
B) Keep up to date on all channel naming conventions to accurately process requests.
C) Create a process for channel requests.
D) Appoint other members of their workspace to help with the workload.

2. Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?

A) Multi-workspace channels can be archived at the end of the project, but org-wide channels cannot.
B) There is a limit of ten org-wide channels, and this project would not necessitate creating one.
C) Org-wide channels are discoverable by all workspaces in the same Grid org and should only be used for information that applies to all employees.
D) Org-wide channels are created by default when Slack is first implemented and cannot be reconfigured afterwards.

3. What is a way to determine if an external person outside of your organization also uses Slack?

A) Search for the person's email in the "Slack Connect" section of your sidebar.
B) Invite them to a Slack Connect channel first to verify whether or not they use Slack.
C) Search for the person's email in the "People" section of your sidebar.
D) Ask your Workspace Primary Owner if they can confirm if the person uses Slack.

4. Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?

A) Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.
B) Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.
C) Encourage executives to model this behavior and communicate in public channels themselves.
D) Work closely with the executive team, and have them mandate public channel usage.

5. Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate. You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.
Why is the new hire unable to join your workspace?
(Select the best answer.)

A) The workspace requires an invitation from the Workspace Admin to join.
B) The Workspace Admin must add the new hire as a Single Channel Guest to the workspace.
C) The workspace requires the new member to request to join.
D) The workspace requires approval from the external partner for new members to join.

Solutions: