Peoplecert ITIL 4 Specialist: High-Velocity IT - ITIL-4-HVIT

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. Which objective PRIMARILY focuses on the fulfilment of the warranty requirements for services?

A) Fast development
B) Resilient operations
C) Co-created value
D) Valuable investments

2. To increase resilience of IT systems, an infrastructure and platform management team has recently adopted the SRE approach. The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which tool functionality will BEST help this team?

A) Updating firewall firmware in order to reduce technical debt
B) Automating virus detection to improve information integrity
C) Creating a script to automate failover when a network link fails
D) Managing configuration settings during a network change

3. What is the MOST LIKELY reason for an organization to delay a transformation to high velocity?

A) The organization already uses an Agile approach to software development
B) The organization needs to maintain high levels of information security
C) The organization is not ready for a cultural change
D) The organization's customers value resilience over speed

4. A service provider has engaged with a new service consumer who requires a mobile app to be developed so that they can exploit new markets. The service provider has appointed product owners to ensure that investments in new digital products are property justified.
How can the 'relationship management' practice help the product owners to achieve this objective?

A) By identifying and involving the service consumer stakeholders in establishing priorities for the mobile app
B) By assessing and comparing investment proposals for the services that the organization offers to its consumers
C) By using the concept of a minimum viable product to establish the technical and environment architecture
D) By ensuring that the deployment of infrastructure components is not delayed by unnecessary procedures and approvals

5. An IT department has reduced its lead time for releasing application changes by using continuous integration/continuous delivery (CI/CD). However, there are still delays, particularly at the start of projects as developers wait for environments to be created.
How can the 'deployment management' practice be utilized to minimize these delays?

A) By using blameless post-mortems to identify ways to improve deployments
B) By authorizing multiple application deployments per day
C) By automating the deployment of infrastructure
D) By using ChatOps to improve collaboration during deployment

Solutions: