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BlackBerry BCP-521 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Deployment & Configuration | 30% | - Pre-deployment planning and assessment - User and device provisioning - Telephony infrastructure integration - Gateway software installation |
| Topic 2: Introduction to BlackBerry MVS SIP Gateway | 20% | - Solution overview and business benefits - Integration prerequisites and requirements - System architecture and core components - Administration interface navigation |
| Topic 3: Architecture & Integration | 25% | - Integration with SIP/IP-PBX systems - BlackBerry Enterprise Server interaction - SIP trunk configuration and signaling - High availability and redundancy design |
| Topic 4: Features & Troubleshooting | 25% | - Voicemail and unified communications - Common issues and resolution - Logging and monitoring tools - Call handling and voice services |
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