Career Prospects and Annual Remuneration

After passing the necessary tests and earning the CCNP Collaboration designation, the certificate holders can lead their careers to the field of unified communications infrastructure and solutions. In all, such a certification will equip you with the relevant knowledge to opt for the following job roles as marked below:

Cisco Network Engineer: $74,768;
Unified Communications Engineer: $77,567;
Collaboration Engineer: $76,340.
Network Voice Engineer: $74,868;

Notice that the aforementioned average annual salaries are rendered by the PayScale.com platform.

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Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcei-300-820.html

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Cisco 300-820 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Security	10%	- Security configuration 1. Endpoint, meeting, administration security 2. Trunk and media security policies - Security architecture and services 1. Encryption, authentication, access control 2. Identity, key management, compliance
Topic 2: Suite and Device Configuration	25%	- Webex Meetings and Messaging setup 1. Deployment models and feature configuration 2. Endpoint registration and provisioning - Webex Calling configuration 1. Trunks, route groups, translation patterns 2. Locations, numbers, dial plans, permissions
Topic 3: Cloud Management, Suite and Devices Administration	20%	- Monitoring and troubleshooting 1. Call routing, meetings, messages issues 2. Endpoint and service health monitoring - Control Hub administration 1. Domain setup, security settings, integrations 2. User, organization, site management
Topic 4: Hybrid and Migration to the Cloud	10%	- Hybrid services implementation 1. Calendar, directory, message connectors 2. Cloud Connected UC and migration tools - Deployment models and integration 1. Video Mesh, hybrid data security 2. On-premises to cloud migration
Topic 5: Collaboration Cloud Technologies	25%	- Key concepts and architecture 1. Licensing and backup/restore procedures 2. Expressway media traversal and protocol interworking 3. NAT, ICE, TURN, STUN - Expressway configuration and integration 1. Network, certificates, clustering, QoS setup 2. Dial plan, B2B communication, MRA implementation
Topic 6: APIs and Programmability	10%	- Development tools and portals 1. Device macros and automation 2. App Hub, Developer Portal, Room OS Portal - Webex APIs 1. Messaging, Meeting, Calling, People APIs 2. Events and integration APIs