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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company needs a way to generate PDF or Word proposals based on a quote for commercial customers to review before proceeding with the products and services.
What tool can be used to automatically create these proposals?

A) Energy and Utilities Cloud Contract Lifecycle Management (CLM)
B) Energy and Utilities Cloud Configure Price Quote (CPQ)
C) Microsoft Word
D) OmniStudio Document Generation

2. A customer is ready to install the managed package for Energy and Utilities Cloud.
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?

A) Product Scheduling
B) Revenue Scheduling
C) Quantity Scheduling
D) Inventory Scheduling

3. How is the Energy and Utilities Cloud solution installed on an org?

A) The functionality is unlocked based on the license types assigned to the org
B) A specialized org that Salesforce creates with the solution installed is required
C) Its installed as a managed package and unmanaged components
D) Its included as part of core and will be deployed when licenses are purchased

4. An energy company was recently onboarded on Energy and Utilities Cloud. They want to launch a customer service portal that provides customers with a 360-degree view of their energy and utility accounts and includes guided processes for common actions.
Which Energy and Utilities Cloud application should they use?

A) Experience Self-Serve Portal
B) Energy and Utilities Contact Center Console
C) Customer Acquisition Management
D) Utility Self-Serve Portal

5. An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?

A) A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
B) The Customer Acquisition Management application cannot support unauthenticated self serve portal users
C) A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
D) A consultant should create new permission sets to grant appropriate access to all required objects.

Solutions: