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Avaya 6002-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - Survivable remote and duplex configurations - Software installation and upgrade procedures - System Platform and WebLM licensing - Server platforms and templates |
| Topic 2: System Configuration & Administration | 30% | - Trunk groups, signaling, and call routing - IP endpoints, DCP, and SIP devices - SAT commands and system parameters - Media gateways and circuit packs |
| Topic 3: Features, Protocols & Interoperability | 15% | - Integration with Session Manager and third-party systems - SIP, H.323, and DCP protocols - Shuffling, hairpinning, and media management - Encryption and security settings |
| Topic 4: CM Messaging Integration & Configuration | 20% | - Mailbox and user provisioning - Integration with Communication Manager - CM Messaging server installation - Voice mail features and call coverage |
| Topic 5: Maintenance, Monitoring & Troubleshooting | 10% | - Common fault isolation and resolution - Backup and restore procedures - Gateway and endpoint troubleshooting - Alarm monitoring and logging |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. Through which protocols can integration of communication manager messaging application
6.0 with communication manager occur? (Choose two)
A) H.323/Q. Sig protocol
B) SIP protocol
C) RTP protocol
D) SSP protocol
2. Which communication manager 6.0 command is used to add a new survivable
A) add survivable-processor core
B) add survivable-processor ess <node-name>
C) add survivable-processor <node-name>
D) add surviveable-processor
3. Which procedure must be followed while, migrating from CM 5.2.1 (S8800 Server with 2 HDD) to CM 6.0?
A) Insert 3rd hard drive, run raid CD, and than run raid CD after rebooting.
B) Insert the hard drive and the 3rd hard drive is incorporated automatically.
C) Insert the raid CD, reboot the server, and than take backup.
D) Take backup, store the backup locally, insert 3rd hard drive, and then run Raid CD after rebooting.
4. What are the recommended CLAN and MEDPRO port settings?
A) 100Mbps half duplex
B) 100Mbps full duplex
C) 1000Mbps full duplex
D) 10Mbps half duplex
5. For the Duplex S8800 servers running CM 6.0, by default which Ethernet port communication with IPSts?
A) Eth1
B) Eth0
C) Eth2
D) Eth3
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |
