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What is the duration of the 3300 Exam

Passing Score 70%
Format: Multiple choices, multiple answers
Length of Examination: 90 minutes
Number of Questions: 60

3300 Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 3300 exam dumps will include the following topics:

Interpret and resolve customer technical issues related to the products and components
Test, validate, and troubleshoot the implementation
Administer, maintain, and troubleshoot intermediate to advanced configurations
Configure the product for hand-off to Day 2 administration
Install the product hardware and software
Demonstrate knowledge of product architecture, components, features, and functions

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How to study the 3300 Exam

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Certification Path

The Avaya Aura Contact Center Administration certification path includes only one 3300 certification exam.

Reference: https://downloads.avaya.com/css/P8/documents/100142082

Avaya 3300 Exam Syllabus Topics:

Section	Objectives
Topic 1: System Administration	- Configuration and provisioning - User and role management
Topic 2: Call Routing and Flow Control	- Routing strategies and rules - Call flow design and management
Topic 3: Maintenance and Troubleshooting	- Issue resolution and escalation - System diagnostics
Topic 4: Reporting and Analytics	- Performance monitoring and metrics - Standard reports configuration
Topic 5: Contact Center Architecture	- Avaya Aura Contact Center components overview - System architecture and integrations