Download C-C4H225-12 Exam Dumps Questions to get 100% Success in SAP
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Passing the SAP C-C4H225-12 Exam is a valuable credential for professionals in the field of customer engagement. It demonstrates a high level of knowledge and expertise in SAP Emarsys Customer Engagement implementation and configuration, which can help individuals advance their careers and open up new opportunities for them. Additionally, organizations that employ certified professionals can benefit from their expertise in deploying and managing SAP Emarsys solutions, which can help improve customer engagement and drive business growth.
SAP C-C4H225-12 exam tests the candidate's understanding of the Emarsys platform, including the configuration, integration, and customization of the solution. C-C4H225-12 exam also covers topics such as data management, segmentation, and automation, which are crucial for successful implementation of the Emarsys solution. Certified Technology Associate - SAP Emarsys Customer Engagement Implementation certification exam is intended for IT professionals, consultants, and project managers who have experience with Emarsys and want to demonstrate their understanding of the platform.
NEW QUESTION # 30
How are List-unsubscribes generated?
- A. A recipient opts out by using the Unsubscribe link in the email header.
- B. A recipient opts out by using the Unsubscribe link in the email footer.
- C. A recipient changes his or her newsletter information in the account profile.
- D. A recipient opts out by using the List-unsubscribe button at the top of the email client.
Answer: D
NEW QUESTION # 31
You have just made an API call and received an HTTP 400 response code. What is the specific reason for this?
- A. There is an error in the information provided that needs correcting.
- B. It indicates the call was successful.
- C. Your API credentials are incorrect.
- D. An internal issue occurred and you should try again.
Answer: A
NEW QUESTION # 32
Sarah left a product in her cart on your website. You'd like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?
- A. Wishlist event
- B. Web Extend event
- C. Mobile event
- D. Product catalog update
Answer: B
NEW QUESTION # 33
How do you build a segment for contacts who recently opened an email, visited the website or made a purchase?
- A. Analytics > Customer Lifecycle > Customer Lifecycle > Customer lifecycle stage = Defecting customer
- B. Analytics > Customer Lifecycle > Average Order > Buyer Status = Platinum
- C. Analytics > Customer Lifecycle > Average Order > Order made (x) days ago = 0-100
- D. Analytics > Customer Lifecycle > Customer Lifecycle > Days since last engagement = 0-15
Answer: D
NEW QUESTION # 34
You are setting up a new API call to add a new contact that has opted in, and you want to ensure the system opt-in field is set correctly. What value must you use?
- A. "1" : "1"
- B. "31" : "1"
- C. "31" : "True"
- D. "1" : "True"
Answer: C
NEW QUESTION # 35
You are tasked with setting up a new product feed for SAP Emarsys Customer Engagement. What rules should you follow to ensure the feed is accepted?
- A. Leave fields empty when they do not have a value.
- B. Use a pipe to separate fields.
- C. Include the field names in the first row.
- D. Use ASCII encoding.
Answer: A,C
NEW QUESTION # 36
What data collection commands does Web Extend support?
- A. SetPassword
- B. Go
- C. SetCustomerId
- D. Purchase
- E. Review
Answer: B,C,D
NEW QUESTION # 37
You select a segment as a recipient source for your Web Channel campaign. You want to display the campaign for two weeks. When is the segment refreshed?
- A. Hourly
- B. As soon as the Web campaign is launched
- C. Every 6 hours
- D. On a daily basis
Answer: B,C
NEW QUESTION # 38
Where can you check the average purchase details of a contact?
- A. Contacts > Segments > Edit Segment > Display Contacts > Edit Contact > Unified Customer Profile
- B. Content > Predict Dashboard > Data Sources > Live Validator
- C. Analytics > Customer Lifecycle > Customer Lifecycle
- D. Search > Search by email address > Edit Contact > Unified Customer Profile
Answer: C
NEW QUESTION # 39
You just had a new product range added to your online store and you want to target your VIP clients with a one-off multi-channel promotional program. Which entry node do you use?
- A. Form - registration form
- B. Entry from program
- C. Recurring filter - every 1 day(s)
- D. Target segment - segment
Answer: B
NEW QUESTION # 40
What information does the email channel set up form collect?
- A. Sending volumes
- B. Product information
- C. Website information
- D. Email performance
- E. Historic sales information
Answer: A,C,D
NEW QUESTION # 41
You are using a general registration form on your website. You want to know how many new subscribers complete the form each day. Where can you find this information?
- A. Registrations > Per Contacts Source
- B. Database Growth widget
- C. Smart Insight Data Quality
- D. Top Performing Program widget
Answer: A
NEW QUESTION # 42
You are implementing Web Channel and you are told to use all web campaign types available. What are your choices?
- A. Overlay: to have content appear above the normal website content
- B. Embed: to replace a selected element on your website
- C. Category: to insert a category-level recommendation
- D. Ribbon: to display a ribbon at the top or bottom of the page
- E. Space: to insert blank elements on your website
Answer: A,B,D
NEW QUESTION # 43
Why is the Sales Data API the preferred method for sending sales data to Smart Insight?
- A. The columns can be sent in any order.
- B. It provides real-time validation of the file.
- C. The data is usable more quickly in the UI.
- D. It provides support for custom columns.
Answer: C
NEW QUESTION # 44
For which platforms does SAP Emarsys Customer Engagement provide a standard connector?
- A. Magento
- B. Shopify
- C. WooCommerce
- D. BigCommerce
Answer: A,B
NEW QUESTION # 45
Who is the Security Settings page of the Management menu available to?
- A. Account owners and administrators
- B. Operators
- C. Administrators
- D. Account owners
Answer: D
NEW QUESTION # 46
You want to create a segment of low spenders for a lifecycle program. Where can you see a visual breakdown of buyer status and create the segment?
- A. Analytics > Customer Lifecycle
- B. Management > Smart Insight Settings
- C. Analytics > Revenue Analytics
- D. Contacts > Combined Segments
Answer: B
NEW QUESTION # 47
You want to build a comma-separated values (CSV) file and import it into SAP Emarsys Customer Engagement. Which of the following rules apply?
- A. Always use UTF-8 encoding.
- B. When a field does not have a value, leave it empty.
- C. Do not use more than 128 columns.
- D. Do not use field values longer than 32 KB.
Answer: A,B
NEW QUESTION # 48
You want to create a trigger in order to send a password reset email. Which data management option do you need?
- A. Form Settings > Opt-in invitations and settings
- B. Predict Data Sources
- C. Field Editor
- D. External Event
Answer: D
NEW QUESTION # 49
You have 1500 contacts and have manually uploaded 100 additional new contacts, but the number of available (opted-in) new contacts on the Database Growth widget still shows 1500 contacts.
You checked that the email address fields are filled and the email addresses are valid. What could be reasons why the additional new contacts are not showing?
- A. The update takes at least 24 hours to show in the widget.
- B. The opt-in field was not set to TRUE.
- C. The Database Growth widget only shows auto-imported contacts.
- D. Too many new contacts were uploaded at the same time.
Answer: A,B
NEW QUESTION # 50
You want to collect data from contacts using forms. Which forms does SAP Emarsys Customer Engagement offer?
- A. General Registration
- B. Newsletter Registration
- C. Change Profile
- D. Product Subscription
- E. Consent Management
Answer: A,B,C
NEW QUESTION # 51
You want to prevent a specific coffee brand, "GALLO", from being recommended on your website, although it will still be available to purchase. How can you do this?
- A. Use command (['exclude', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee products' pages.
- B. Use command (['include', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee product's pages.
- C. Use command (['exclude', 'brand', 'is', 'ALL']) on all pages.
- D. Set available to false in product catalog for all products the brand.
Answer: A
NEW QUESTION # 52
What actions can an account owner perform on the Security Settings page?
- A. Create external events.
- B. Deactivate users.
- C. Set up IP access control.
- D. Define the permitted email domains.
Answer: C,D
NEW QUESTION # 53
In January you will want to target contacts who signed up in store during the festive holidays, so you want to segment by the registration source and the registration date. What field types do you need to create?
- A. Date
- B. URL field
- C. Multi choice
- D. Single choice
Answer: A,D
NEW QUESTION # 54
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