ADX-271 Practice Test Questions Answers Updated 166 Questions
ADX-271 dumps & Community Cloud Consultant Sure Practice with 166 Questions
NEW QUESTION # 63
Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers' weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?
- A. The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports.
- B. The Community manager for Europe does not have System Administrator privileges.
- C. The Experience Cloud site for Europe has more than a million users.
- D. The preconfigured Insights reports need to be modified to meet GDPR requirements.
Answer: A
NEW QUESTION # 64
The Salesforce Administrator at Universal Containers has set up Topics. Universal Containers is going through a rebranding phase and wants to simplify Topics, but keep Articles that have been assigned to the Topics.
How should the Salesforce Administrator accomplish this?
- A. Keep existing Topics and reassign Articles to newly created Topics.
- B. Mark old Topics as Inactive and assign Articles to the new Active Topics.
- C. Merge similar Topics in Content Management Workspace.
- D. Delete existing Topics and assign Articles to newly created Topics.
Answer: C
NEW QUESTION # 65
Your company is using the Koa Community Template and wishes to add a new custom page what steps should you take to complete this?
- A. Install the Community Page Manager from the AppExchange
- B. Create a new page from in the Community Manager
- C. Clone an existing page in the Community Builder
- D. Create a new page in the Community Builder
- E. Ask your developer to create a new Visualforce Page
Answer: D
NEW QUESTION # 66
Universal containers has the following requirements for its partner Community
- Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account sales rep
- The partner account executive is able to see all of the lead records visible to their team
- The partner account sales rep is unable to see the lead records by other account sales reps, account managers, or account executives
- Partners want to give some Account sales reps access to Lead records owned by other Account sales reps for the same partner account.
Which two steps should the Salesforce administrator text to fulfil these requirements?
Choose 2 answers
Select one or more of the following:
- A. Enable super user access to contacts for users assigned to the Account sales rep role
- B. Enable super user access in Community Settings
- C. Enable super user access to contacts for assigned users to the Account manager role
- D. Enable super user access in Community Management
Answer: A,B
NEW QUESTION # 67
You have been asked to create a Community leveraging Out-of-the-box login, logout, self-registration, and error pages. Would you recommend the use of Community Builder or Force.com site?
- A. It doesn't matter, both will work
- B. Community Builder but only with the Napili or Koa template
- C. Neither, only Customer and Partner Portals currently support error pages
- D. Force.com Sites
- E. Community Builder
Answer: A
NEW QUESTION # 68
Universal Containers has Contact and Account objects set to Public Read Only for internal users, but an Experience Cloud users is not able to view Contacts and accounts.
How should you fix this issue?
- A. The internal sharing model should be updated so that the Contact and Account objects are Public read Only.
- B. The existing sharing model should be updated to so that the Contact and Account Objects are private, and sharing rules should be configured on each individual object to give Public Read Only access to Experience Cloud users.
- C. Sharing rules should be configured open each object to give Read Only access to experience Cloud users.
- D. The external sharing model should be updated so that the Account object is private but the Contact object remains public only
Answer: B
NEW QUESTION # 69
Universal Containers needs their channel partners to collaborate on Opportunities within their new partner Community based on the Customer Service Template. What is the recommended way to accomplish this task?
- A. Create a page layout for leads and assign it to those profiles that have access to the Community.
- B. Create a Visualforce page for Opportunities and add the page as a Navigation Menu item.
- C. Add Opportunities as a Salesforce Object in the Navigation Menu.
- D. Create a Detail page for invoices and add the page as a Navigation Menu item.
Answer: C
NEW QUESTION # 70
Universal Containers (UC) is using Service Cloud to handle cases coming from chat, phone, and emails. UC created a public self-service Community to offload some customer support questions by enabling Knowledge and Articles. UC wants users to be able to create a Case without logging into the Community.
Which two features should the Administrator enable to meet this requirement?
Choose 2 answers
Select one or more of the following:
- A. Question-to-case
- B. Web-to-case
- C. Email templates
- D. Guest Access to the Support API
Answer: B,D
NEW QUESTION # 71
Universal Containers needs to have their branding represented accurately in their Partner Community. What three things should the Salesforce Admin do to use Community Builder to brand the Community?
- A. Use custom CSS to apply Universal Containers styles
- B. Adjust the pixel width of the masthead
- C. Apply a colour scheme that is appropriate for the Universal Containers template with the colour palette
- D. Adjust kerning values in a variety of typefaces
- E. Specify font family, style, and weight
Answer: A,C,D
NEW QUESTION # 72
Universal Containers has built a Partner Community for its users. Users must accept an agreement when logging into the community for the first time.
What are three ways for a Salesforce administrator to meet this requirement? Choose 3 answers Select one or more of the following:
- A. Leverage audiences and the page variations to hide content in the Community until the user agreement has been accepted
- B. Customise the user registration page to include the user agreement and "complete registration on acknowledgement"
- C. Redirect users to a custom page displaying a user agreement before users login for the first time
- D. Use login flows to show the user agreement when Community users log in for the first time
- E. Build a site.com page with a user agreement and replace the login page with "complete registration on acknowledgement"
Answer: A,B,D
NEW QUESTION # 73
The Salesforce Administrator at Ursa Major Solar is trying to create a partner user for their Partner Community that was built using Salesforce Experience Builder. However, the admin is not able to create it from the contact record.
What could be two reason causing this issue?
Choose 2 answers
- A. The account record associated with the contact record is not enabled as a partner.
- B. The Salesforce Administrator is not assigned a role in Salesforce.
- C. The Salesforce administrator is not marked as a delegated administrator on the partner account.
- D. The Salesforce Administrator is not a member of the Partner Community
Answer: A,B
NEW QUESTION # 74
Regional Containers have asked you for help in setting up their Custom Domain for their Customer Community so that the community URL looks like it is hosted on the company website. Why type of record will you need to add to the DNS in order to achieve this?
- A. CName Record
- B. MX Record
- C. AAAA Record
- D. TXT Record
- E. NS Record
Answer: A
NEW QUESTION # 75
A consultant for Cloud Kicks (CK) is asked to build a site for CK customers. As part of this site, a custom object will be used to manage customer subscriptions. These subscriptions will need to leverage advanced sharing rules to ensure that only appropriate customers can see these subscriptions.
Which two user license types should be granted to customers to support this sharing requirement?
Choose 2 answers
- A. Partner Community User
- B. Customer Community Login User
- C. Customer Community User
- D. Customer Community Plus Login User
Answer: B,D
NEW QUESTION # 76
Universal Containers is planning to build a Lightning Community for employees. Employees need to see department-specific content when they first log in to the community. How should the Community Cloud consultant meet this requirement?
Select one or more of the following:
- A. Target employees using audiences based on user object criteria
- B. Assign separate Visualforce pages for each department
- C. Create content using Content Management in Workspaces
- D. Develop a login flow with unique endpoints for each department
Answer: B
NEW QUESTION # 77
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?
- A. Leverage the Community Cloud Moderation API with APEX
- B. Use a Community Moderation Rule
- C. Download the Advanced Community Moderation lightning component and configure it in the Community Builder
- D. Define Community Member Criteria
Answer: D
NEW QUESTION # 78
Universal Containers needs to use capabilities, using the Customer Service Template, in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?
- A. Enable Social Sign-on in the Community management preferences menu.
- B. Create a custom login page with Social Sign-on capabilities, including authentication providers.
- C. Configure Community Sign-on at the social web site to make sure the user is authenticated and provided access.
- D. Setup the authentication provider for Social sites and add the Social Sign-on component to the login page.
Answer: D
NEW QUESTION # 79
Universal Containers have asked you to help them set up their Salesforce Community and one of their requirements is to make Reports and Content available to members. What Community licence type(s) would you recommend? [Select 2]
- A. Salesforce Community Content
- B. Customer Community
- C. Partner Community
- D. Customer Community Plus
- E. Salesforce
Answer: C,D
NEW QUESTION # 80
A company uses CMS (Content Management System) to store and manage public content. The VP of Advertising wants to run marketing and advertising campaigns in the Community using that content. How should the Administrator render advertising content in the Community?
Select one or more of the following:
- A. Configure CMS Connect to pull content from the CMS
- B. Build a custom integration point between the CMS and the Community
- C. Download and install the Community Content package from the AppExchange
- D. Use Process Builder to import content from the CMS on a periodic basis
Answer: A
NEW QUESTION # 81
Which three permissions are included for a delegated administrator?
Choose 3 answers
- A. Manage object access for external users.
- B. Generate new passwords for external users.
- C. Create and edit external user records.
- D. Manage permissions sets for external users on their account.
- E. Add external users to multiple accounts.
Answer: B,C,D
NEW QUESTION # 82
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