2024 Latest Financial-Services-Cloud Exam Dumps Recently Updated 172 Questions
Salesforce Financial-Services-Cloud Real 2024 Braindumps Mock Exam Dumps
Salesforce Financial Services Cloud is a powerful platform that provides a comprehensive suite of tools and services to help financial services professionals manage their clients' finances. This platform includes features such as account management, financial planning, and wealth management capabilities. The FSC Accredited Professional Certification Exam covers all these topics and more, ensuring that candidates have a deep understanding of the platform.
Salesforce Financial-Services-Cloud: Salesforce Financial Services Cloud (FSC) Accredited Professional Exam is an essential certification for individuals who aspire to work in the financial services industry. It is specially designed to validate the skills and expertise of professionals working with the Salesforce Financial Services Cloud platform. Financial-Services-Cloud exam tests the candidates' knowledge of the platform's capabilities, features, and functionalities.
Salesforce Financial-Services-Cloud is a cloud-based platform that is specifically designed for financial services companies. It provides a comprehensive set of tools and resources to help financial services organizations manage their business processes and customer relationships. The Financial-Services-Cloud is built on the Salesforce platform, which means that it is highly customizable, scalable, and secure. The Financial-Services-Cloud provides a unified view of customer data, allowing financial services companies to better understand their customers' needs and preferences.
NEW QUESTION # 66
A user is having trouble logging into Salesforce. The users login history shows that this person has attempted to log in multiple times and has been locked out of the organization.
How can the system administrator help the user log into Salesforce? (2 answers)
- A. Click reset password on the users record detail page.
- B. Send an email to the user containing the user's password
- C. Log in as the user and enter a new password
- D. Click unlock on the users record detail page
Answer: A,D
NEW QUESTION # 67
Jen, the Financial Advisor at Lake Tahoe Wealth Management Company wants to modify a published Action Plan to support an additional task she needs in order to complete an annual review for a client. How should Jen do this?
- A. Contact her Salesforce Administrator and get her to make the change to the Action Plan for her.
- B. Use the Action Plan item feature to add an additional task to a published Action Plan.
- C. Create an independent Task not related to original Action Plan
- D. Use the 'task creator' tool to create a new task and associate with the existing Action Plan
Answer: B
Explanation:
To modify a published Action Plan to support an additional task, Jen should use the Action Plan item feature to add an additional task to the published Action Plan. An Action Plan item is a construct in Financial Services Cloud that allows you to add, edit, or delete tasks in an existing Action Plan. You can use Action Plan items to customize your Action Plans according to your specific needs and preferences. Verified Reference: : Salesforce Help Article 1
NEW QUESTION # 68
Lake Tahoe Bank is rolling out Financial Services Cloud and the VP of IT is concerned about the cost of the licenses. The System Admin recommends using restricted licenses for users that need only limited access to Financial Service Cloud features. Which Financial Services Cloud permission set license enables user access to a license with contractual restrictions for Financial Services Cloud and can be used to grant restricted access to users like Bank Tellers?
- A. Financial Services Cloud Standard
- B. Client Segmentation
- C. Financial Service Cloud Basic
- D. Financial Service Cloud Extension
Answer: C
Explanation:
To grant restricted access to users like Bank Tellers who need only limited access to Financial Services Cloud features, the Admin can use Financial Service Cloud Basic permission set license. This license enables user access to a license with contractual restrictions for Financial Services Cloud and provides access to core objects such as accounts, contacts, leads, opportunities, cases, activities, reports, dashboards, and custom objects. This license also provides access to some Financial Services Cloud features such as Action Plans, Actionable Relationship Center (ARC), Branch Management, Complaint Management, Data Consumption Framework (DCF), Discovery Framework (DF), Document Generation (DG), Groups (Householding), Intelligent Document Automation (IDA), Intelligent Need-Based Referrals and Scoring (INRS), Referral Management (RM), Relationship Builder (RB), Relationship Groups (RG), Relationship Map (RM), Timeline (TL).
NEW QUESTION # 69
Which two statements are true about Group Membership in Financial Services Cloud?
- A. With Group Membership settings you can define if a Group is the member's primary Group.
- B. Group Membership is modeled using the Account-Group Relationship object.
- C. With Group Membership settings you can define who is the primary and who is the secondary member within the Group.
- D. Group Membership defines the role of the member within the Group.
Answer: A,D
Explanation:
Explanation
Group Membership is a construct in Financial Services Cloud that allows you to define the relationship between a group and its members. You can use Group Membership to specify the following information:
The role of the member within the group, such as Owner, Beneficiary, Trustee, etc.
Whether the group is the primary group for the member, which affects how financial data is rolled up and displayed. Verified References: : Salesforce Financial Services Cloud User Guide, page 38.
NEW QUESTION # 70
Which of the following allows you to report on historical data in Salesforce in order to monitor and spot trends?
- A. joined report
- B. tabular report
- C. Reporting snapshot
- D. matrix report
- E. summary report
Answer: C
NEW QUESTION # 71
Lake Tahoe Bank's financial advisors are complaining that they can't see an accurate summary of their clients financial data as clients often change households. How can an Admin set up Financial Services Cloud to provide financial advisors with an accurate summary of their client's financial data?
- A. Create a roll-up field on the Opportunity object to track client's Financial Account balance and display the summary amount on the Person Account object.
- B. Use Process Builder to create a workflow to summarize data at the Person Account level.
- C. Set clients financial data to be rolled up using Financial Services Cloud Primary Group.
- D. Create a custom obiect to track client's financial data
Answer: C
Explanation:
A Primary Group is a construct in Financial Services Cloud that allows you to define the main group for a client. You can use Primary Group to roll up financial data from all the financial accounts that are related to the client or the group. This way, you can get an accurate summary of the client's financial data regardless of how often they change households. Verified Reference: : Salesforce Financial Services Cloud Implementation Guide, page 69.
NEW QUESTION # 72
What is the purpose of the service cloud (customer) portal? (2 answers)
- A. To provide Web self-service by exposing knowledge articles
- B. To allow customers to log and check the status cases online
- C. To share support reports and dashboards with high profile accounts
- D. To allow partners to access contact records for case collaboration.
Answer: A,B
NEW QUESTION # 73
The Salesforce Admin of Lake Tahoe Bank wants to implement Financial Services Cloud using the individual object model. What are the steps to disable person accounts? (Choose Three)
- A. Assign the Person Account record type to the user profiles.
- B. Log a case with Salesforce to perform the conversion from Person Accounts to the individual model.
- C. Disable the Person Account custom setting.
- D. Remove Person Account record types from the Individual Record Type Mapper.
- E. Assign the Individual record type to the user profiles.
Answer: B,D,E
Explanation:
Explanation
The following steps are required to disable Person Accounts and use the Individual object model in Financial Services Cloud:
Log a case with Salesforce to perform the conversion from Person Accounts to the individual model.
You need to contact Salesforce Support to request the conversion from Person Accounts to the individual model. This is an irreversible process that affects your data model and user interface. You should carefully evaluate your business needs and test the functionality in a sandbox or developer org before requesting the conversion in production.
Remove Person Account record types from the Individual Record Type Mapper. You need to remove any Person Account record types that are mapped to Individual record types in the Individual Record Type Mapper. This is a custom setting that defines how records are created when using certain features, such as Einstein Data Capture or Salesforce Inbox. You can access this setting by going to Setup > Financial Services Settings > Individual Record Type Mapper.
Assign the Individual record type to the user profiles. You need to assign the Individual record type to the user profiles that need to create or access Individual records. The Individual record type is a standard record type on the Account object that represents an individual person who is not directly related to your business, such as a prospect, influencer, or household member. You can assign record types by going to Setup > Profiles > Object Settings > Accounts > Record Types. Verified References: : Salesforce Help Article 5 : Salesforce Help Article 6 : Salesforce Help Article 7
NEW QUESTION # 74
What will happen when a user attempts to log in to Salesforce from an IP outside the users profile but within the organization-wide trusted IP range?
- A. The user will be able to log in after the computer is activated.
- B. The user will be able to log in after answering the security question.
- C. The user will be able to log in without activating the computer.
- D. The user will not be able to log in at all.
Answer: D
NEW QUESTION # 75
The support team at Universal Containers wants to be more proactive about renewing support plans with customers. They would like the support representative dedicated to each account to be notified a month before the account`s support plan expires.
What should an administrator configure to meet this requirement?
- A. Auto-Response rule
- B. Workflow rule
- C. Assignment rule
- D. Escalation rule
Answer: B
NEW QUESTION # 76
Which three of these statements are true for Rollup By Lookup (RBL) in Financial Services Cloud?
- A. RBL rules do not require a lot of processing power.
- B. An RBL (Rollup By Lookup) rule displays summary calculations of financial account information, such as account balances.
- C. The Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the diem and group levels
- D. Person Accounts need to be enabled in order to use the Rollup by Lookup functionality.
- E. Salesforce does not recommend or provide support for creation or customization of Financial Services Cloud RBL rules
Answer: B,C,E
Explanation:
The following statements are true for Rollup By Lookup (RBL) in Financial Services Cloud:
An RBL (Rollup By Lookup) rule displays summary calculations of financial account information, such as account balances. You can use RBL rules to aggregate financial account data across different levels of client relationships.
The Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the diem and group levels. You can use RBL configuration to define which fields are rolled up and how they are calculated for each diem and group type.
Salesforce does not recommend or provide support for creation or customization of Financial Services Cloud RBL rules. RBL rules are complex and require extensive testing and validation. If you need to create or customize RBL rules, you should contact a certified Salesforce partner or consultant. Verified Reference: : Salesforce Financial Services Cloud Implementation Guide, page 75. : Salesforce Financial Services Cloud Implementation Guide, page 76. : Salesforce Financial Services Cloud Implementation Guide, page 77.
NEW QUESTION # 77
The Lake Tahoe Bank Salesforce Admin is planning to migrate data into the new Financial Services Cloud org. The Admin can control whether Rollup By Lookup (RBL) rules or record rollups are queried and calculated. Before initiating data insert or update operations, the Admin wants to disable rollups to speed up data loading. Where in Salesforce would the Admin temporarily disable rollups to accelerate uploads?
- A. Custom Settings
- B. Company Settings
- C. App Manager
- D. Object Settings
Answer: A
NEW QUESTION # 78
What Report functionality would you use in order to quickly categorize report records without creating a formula or a custom field?
- A. Joined Report
- B. Bucketing
- C. Export
- D. Schedule
- E. Matrix Report
Answer: B
NEW QUESTION # 79
Lake Tahoe Bank is rolling out Financial Services Cloud and the VP of IT is concerned about the cost of the licenses. The System Admin recommends using restricted licenses for users that need only limited access to Financial Service Cloud features. Which Financial Services Cloud permission set license enables user access to a license with contractual restrictions for Financial Services Cloud and can be used to grant restricted access to users like Bank Tellers?
- A. Financial Services Cloud Standard
- B. Client Segmentation
- C. Financial Service Cloud Basic
- D. Financial Service Cloud Extension
Answer: C
NEW QUESTION # 80
The Salesforce Admin at Lake Tahoe Bank is implementing Financial Services Cloud and wants to roll up customer data at the client and group levels. What functionality can Rollup By Lookup (RBL) provide for this requirement?
- A. An RBL rule displays summary calculations of financial account information, such as account balances.
- B. When you edit a financial account record or primary Group membership, the Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the client and Group levels.
- C. Rollup By Lookup (RBL) displays associated records for Financial Accounts. Financial Goals, and Opportunities.
- D. Rollups for multiple joint owners are not supported
- E. RBL calculations can not be disabled when importing data into your Salesforce org.
Answer: A,B,C
Explanation:
Explanation
The functionality that Rollup By Lookup (RBL) can provide for rolling up customer data at the client and group levels are as follows:
An RBL rule displays summary calculations of financial account information, such as account balances, net worth, total assets, total liabilities, and so on1.
When you edit a financial account record or primary group membership, the Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the client and group levels1.
Rollup By Lookup (RBL) displays associated records for Financial Accounts, Financial Goals, and Opportunities on the client and group pages1. Verified References: 1
NEW QUESTION # 81
Which of these statements are true for Rollups in Financial Services Cloud
- A. Rollups are done at both the client and group levels
- B. Choice 4
- C. All financial accounts information, such as account balances are calculated and summarized at the Financial Account Summary level
- D. Activities can not be rolled up on the activity timeline at group/household level.
Answer: C
NEW QUESTION # 82
Which tool to use to import data exceeding 50,000?
- A. Data Import Wizard
- B. Data Loader
Answer: B
NEW QUESTION # 83
How can the Salesforce Admin change the configuration to summarize Financial Goals at the household level?
- A. Update the selection in "Activities & Objects to Roll Up' to indude Financial Goals
- B. Create a formula field and add it to the Account page layout
- C. Add a custom Rollup By Lookup (RBL) rule.
- D. Financial Goals can not be summarized at the household level.
Answer: A
NEW QUESTION # 84
Lake Tahoe Bank branch manager Sue Berry wants to encourage all Personal Bankers to use Action Plans to capture repeatable tasks and automate the task sequences, improving collaboration and productivity. Which three of the following statements about Action Plans are true?
- A. Action Plans can be used to schedule appointments with the Bankers.
- B. Action Plans make it easy to create reports and dashboards, so you can monitor progress and ensure compliance.
- C. When you work with Action Plans, you first create Action Plan Templates.
- D. Action Plans require a monthly license fee per user
- E. Action Plans can be used to automatically assign task owners and deadlines for specific client engagements.
Answer: A
NEW QUESTION # 85
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