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Cisco 350-820 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security in Collaboration Edge | - Certificate management - TLS and SRTP encryption - Secure traversal and firewall policies |
| Topic 2: Signaling and Interoperability | - B2B calling between different domains - SIP trunking and call control interoperability - Dial plan and call routing design |
| Topic 3: Collaboration Cloud and Edge Architecture | - Cisco Webex architecture and services - Cloud calling and edge integration concepts - Hybrid collaboration deployment models |
| Topic 4: Troubleshooting and Operations | - Expressway and SIP troubleshooting - Call failure analysis and diagnostics - Monitoring and performance validation |
| Topic 5: Expressway and Edge Services | - Expressway-C and Expressway-E deployment - Mobile and Remote Access (MRA) - Traversal zones and firewall traversal |
| Topic 6: Webex and Cloud Services Integration | - Webex Calling deployment and configuration - Webex Meetings integration - Hybrid services connectivity |
