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HP HP2-I17 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Features, Benefits and Value Proposition	30%	- Security, reliability and sustainability features - Solutions differentiation and added value - Cost-per-page and efficiency advantages
Topic 2: Customer Needs Analysis & Sales Process	25%	- Identify customer printing requirements - Match products to business needs - Consultative sales approach
Topic 3: HP Printing Portfolio Overview	25%	- Key specifications and technologies - HP LaserJet and InkJet product families - Use cases and target customer segments
Topic 4: Competitive Positioning	20%	- Addressing competitive objections - Comparison with competing solutions - HP unique selling points

HP Selling HP Printing Hardware 2020 Sample Questions:

Question #1

An international advertising agency is looking to upgrade their printers but has limited space for new equipment. The agency produces high volumes of high-quality color images and full-bleed A3 brochures every month to share with their end users. Which HP solution should you recommend for this customer?

A. HP LaserJet Enterprise printers use high-yield cartridges for high-volume printing and produce professional-quality documents without a large footprint.
B. Small footprint HP PageWide solutions feature fast print speeds to produce high black and color saturation for professional-quality color documents.
C. HP Managed Print Services (MPS) products are designed for space efficiency and price competitiveness with increased yield, duty cycle, and speed.
D. HP ScanJet document capture solutions transform piles of paper into streamlined digital workflows for businesses of all sizes.

Reveal Solution Discussion 0

Correct Answer: A 🗳️

Question #2

Why is it as Important to secure networked printers as It is to secure networked PCs?

A. Studies show that ransomware attacks through printing devices are becoming more dangerous.
B. An unprotected printer exposes the entire network to cyberattacks.
C. Malware attacks on printers comprised the majority of cybercrimes over the last three years.
D. Printer ports are the most vulnerable link in a company's intranet.

Reveal Solution Discussion 0

Correct Answer: B 🗳️

Question #3

An SMB customer with multiple offices wants to find an easy way to create a security policy for their entire HP printing and imaging fleet. What should you recommend for this customer?