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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Which of the following complete the sentence; Smarter Commerce Offerings

A) can be deployed together, or independently, based on business need
B) may not be deployed in conjunction with existing ERP systems
C) must be deployed in a prescribed order, based on technical requirements
D) must be deployed in conjunction with each other for maximum benefit

2. In order to effectively implement ___________ you must be able to aggregate line items from individual orders to send to suppliers and then separate them out again for customer fulfillment.

A) supply chain visibility
B) cross-channel order management
C) store operations
D) social marketing

3. Which type of constraint optimization problem can Smarter Commerce address?

A) All of the above.
B) Store space planning.
C) Inventory allocations.
D) Transportation routes.

4. Elements of a powerful self-service experience include all, EXCEPT one of the following:

A) Accommodate product returns, regardless of the context.
B) Target the right experience, to the right user, via the right channel, at the right time.
C) Improve loyalty by facilitating integration with social networks.
D) Create dynamic, engaging, web experiences.

5. Smarter Commerce is focused on which of the following 3 dimensions with respect to the customer?

A) Customer demographics, customer geography, customer affluence.
B) Customer insight, customer value strategy, customer & partner engagement.
C) Customer potential, customer transaction capture, customer fulfillment.
D) Customer returns, customer purchases, customer order changes.

Solutions: