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IBM Notes and Domino Sales Mastery Test v3 Sample Questions:

1. Which would be the best response if a customer doesn't see the value of IBM Notes and Domino?

A) Offer to migrate them over to Google for no charge
B) Remind them that paying a lot of money for software is just the cost of doing business in the modern world
C) Show them all the entitlements and tremendous amount of value in the box that IBM Notes and Domino 9 Social Edition has to offer
D) Immediately offer to discount the price by 80%

2. Which of the following features are NOT new in the Inbox view of IBM Notes and Domino 9.0 Social Edition?

A) "Sticky" auto-sort for Date columns
B) Group By Date
C) Sort by Subject
D) "Snippets" (Show Beginning of Message)

3. Our IBM Lotus CEO Communications offering is an example of which type of packaging?

A) Both Client/Server and User
B) User
C) Neither Client/Server nor User
D) Client/Server

4. Which of the following is NOT a recommended strategy when talking to a customer who has or is considering moving off Notes to a Microsoft environment?

A) Show the large number of products they would have to deploy from Microsoft just to match the capabilities of IBM Notes and Domino 9 Social Edition
B) Discuss how Microsoft regularly uses proprietary, not industry standards
C) Engage in a discussion about how pervasive Microsoft Office is
D) Talk about the true cost of their Microsoft Enterprise Agreement

5. Name the product that comes with an active license of Notes and Domino and provides a set of tools to translate Domino applications that can quickly build localized versions of your applications.

A) IBM Domino Global Workbench
B) IBM Tivoli Directory Integrator
C) IBM Notes Traveler
D) IBM Symphony

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