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HP HP2-H12 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design and Sizing | 25% | - Assessing customer requirements - Compatibility with virtualization platforms - Selecting appropriate thin client models - Network and infrastructure considerations |
| Topic 2: Maintenance and Support | 10% | - Common issues and resolution - Warranty and support resources - Firmware and software updates |
| Topic 3: Management and Administration | 20% | - HP Device Manager usage - Monitoring and troubleshooting - Security settings and lockdown - Remote configuration and updates |
| Topic 4: Implementation and Deployment | 25% | - Connection brokers and protocols (RDP, ICA, PCoIP, VMware Horizon) - Local peripheral configuration - Deployment methods and tools - Image creation and customization |
| Topic 5: HP Thin Client Overview and Architecture | 20% | - Hardware and software architecture - Operating system options (Windows Embedded, ThinPro, Smart Zero) - Thin client benefits and use cases |
