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Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Call Flow Configuration and System Monitoring | 20% | - System monitoring tools - Call routing and short codes - Voicemail and UCM configuration - Call behavior analysis |
| Data Backup, Restoration and System Upgrades | 20% | - Software and firmware upgrades - Backup and restore procedures - Configuration management - System recovery processes |
| Avaya IP Office Platform and Security Administration | 20% | - System administration and management - Security settings and policies - User and extension configuration - Platform architecture and components |
| Integrated System Logging and Network Diagnostics | 20% | - SSA and Monitor tools usage - System logging and analysis - Network and SIP diagnostics - Connectivity troubleshooting |
| System Status, Troubleshooting and Alarm Management | 20% | - Performance monitoring - Issue escalation procedures - Fault isolation and troubleshooting - Alarm identification and resolution |
Avaya IP Office™ Platform Support Online Test Sample Questions:
Which application is recommended for monitoring and displaying available resources on an IP500 V2 system in real-time?
- A. DbgView
- B. System Status Application
- C. IP Office Monitor
- D. IP Office Manager
Correct Answer: C 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
What is the exact meaning of "IMAP support" in the IP Office UMS service, which enables users to retrieve voicemail messages from the server using specific email programs on their PCs?
- A. A user can receive voicemail messages to their Outlook, Outlook Express, and/or Lotus Notes programs running on their PC.
- B. A user can see/listen to voicemail messages via a web browser.
- C. A user can receive voicemail messages only using MS Outlook.
- D. All messages are forwarded to a user's e-mail account and deleted from their telephone.
- E. A new message is sent to a user's e-mail account. The user can listen to it by dialing their telephone number.
Correct Answer: C 🗳️
When upgrading from a release pre-11.1 to 11.1 or later, which Avaya IP Office™ platform is not affected by the change from CentOS6 to CentOS7?
- A. UCM
- B. Avaya IP Office™ 500V2 control unit
- C. Virtualized Avaya IP Office™ servers
- D. PC based Avaya IP Office™ servers
Correct Answer: B 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?
- A. Avaya Diagnostic Server (ADS)
- B. WebLM License Manager
- C. Avaya IP Office Manager
- D. System Status Application (SSA)
Correct Answer: D 🗳️
A law enforcement organization wants to enable full-time automated authenticated recordings of speech from people calling an anonymous tip line, which is included as an option in their auto attendant.
What are the two essential steps required to set up Avaya Contact Recorder to achieve this objective? (Choose two.)
- A. Select the time profile for Recording with suitable policies.
- B. Configure a Tip Line folder in the Voicemail Pro drive with appropriate access controls.
- C. Set the recording destination to VRLA with encryption and integrity protection.
- D. Create a short code to start and stop recording with proper authorization.
- E. Create a user for the Tip Line calls with necessary privileges.
Correct Answer: C,E 🗳️
