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Avaya 46150T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Contact Center Solutions for Midmarket | - Avaya Contact Center Select (ACCS)
|
| Topic 2: Avaya Midmarket / Midsized Solutions Overview | - Solution architecture for midsized enterprises
|
| Topic 3: Solution Design and Customer Requirements | - Customer needs analysis
|
| Topic 4: Avaya IP Office Solutions | - IP Office features and configuration
|
| Topic 5: Unified Communications & Collaboration | - Voice, video, and messaging integration
|
Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:
Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?
- A. Workforce Management
- B. Standard Edition
- C. Quality Management Edition
- D. Desktop Trigger
- E. Recorder Edition
Correct Answer: A 🗳️
On which of the following devices can Avaya IP Office TM customers run a version of the Avaya Vantage Connect client software? (Select three.)
- A. Android smartphones
- B. Nortel 1100-series endpoints
- C. TI-89 Titanium devices
- D. Avaya K165/175 endpoints
- E. Avaya K155 endpoints
Correct Answer: A,D,E 🗳️
Which of the following statements is TRUE regarding Avaya Contact Center Select? Avaya Contact Center Select. (Select three.)
- A. Offers only simple inbound voice call routing and reporting
- B. Scales to advanced enterprise-grade features and integration with Avaya and 3rd party solutions
- C. Provides rapid deployment targets
- D. Supports the distribution of on-premise and remote agents and supervisors
- E. Is built for Avaya IX TM Workforce Engagement Select
Correct Answer: C,D,E 🗳️
Cloud Operations Manager (COM) is a new management utility.
What does it manage?
- A. Up to 3000 Avaya IP Office TM systems
- B. Up to 30 Avaya Aura systems
- C. Up to 30,000 call recordings
- D. Up to 3000 Avaya IP Office TM users
- E. Up to 30 Avaya IP Office TM system inventories
Correct Answer: A 🗳️
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