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The Oracle 1z0-562 Certification Exam is targeted to the candidates having experience of working with Oracle Customer Care and Billing technology and looking to pursue a career as an OCS implementation specialist in the field of Oracle Customer Care and Billing technology.
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Exam Content
The examination consists of 70 Questions. Candidates should score 60% to clear the examination.
Formats of Question
- Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
- Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.
Exam Duration
Candidates will have 120 minutes for attempting 70 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.
Exam Results
The Oracle 1z0-562 certification is a pass or fail examination and the candidate has to score a minimum of 60% to be termed as pass in the certification exam.
Candidates will receive an email with the result from Oracle within 30 minutes of completing the Certification exam. Exam results are also available on the CertView web portal and the candidate can visit the portal and login to the CertView account to view the exam results and get further details.
Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html
Oracle 1z1-562 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Navigate the Oracle Utilities Customer Care and Billing User Interface | - Control Central
|
| Topic 2: Payments and Financial Processing | - Payment Processing
|
| Topic 3: Billing and Rate Processing | - Rate Structures
|
| Topic 4: Metering and Usage Management | - Meter Configuration
|
| Topic 5: Use the Oracle Utilities Application Framework | - Scripts and Service Scripts
|
| Topic 6: Customer Information and Account Management | - Service Agreements
|
| Topic 7: Collections and Credit Management | - Collections
|
