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Avaya 132-S-916 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance, Troubleshooting & Support | 15% | - System backup and restore procedures - Fault isolation and resolution - Monitoring, logging and diagnostics |
| Topic 2: Installation & Initial Configuration | 25% | - Network configuration and IP addressing - Server and appliance installation - Initial system setup and administration |
| Topic 3: Integration & Networking | 15% | - Third-party application integration - Security and remote access setup - SIP/H.323 trunk integration |
| Topic 4: Telephony & Feature Configuration | 25% | - Voicemail, messaging and mobility features - User, extension and group setup - Call routing, dial plans and trunk configuration |
| Topic 5: IP Office System Overview & Architecture | 20% | - Software editions and licensing - System architecture and deployment models - Hardware components and models |
